The North American Association of Food Equipment Manufacturers offers a certification for salespeople in the foodservice equipment and supply industry to demonstrate their expertise in advising foodservice companies on the items best suited for their purposes. Although it was a relatively sought-after certification, association staff struggled with inefficiencies in administering the program, for example, the exam was in a paper, short-answer, hand-graded format. Additionally, beyond reading the textbook, the only other study aid was a 1-day, eight-hour in-person lecture. 

My task became to transform the exam into a computer-gradeable format that still contained appropriately challenging test items. Additionally, I was to develop an asynchronous form of exam preparation that exam takers from anywhere could access to help them practice the concepts in the textbook. 

After considering the topics of the questions in the final exam, I created storyboards for eLearning activities based around the most important topics in the exam that would prepare exam takers for the types of questions they would see. I then reviewed the storyboards with a Subject Matter Expert to confirm the soundness of the topics and questions. Finally, I collaborated with an eLearning design colleague to create the final products.